Privacy Policy

Information we collect

We collect only what we need to provide clinical care, respond to enquiries, and run this website.

• Identity and contact details such as name, phone number, and email address when you book a consultation or create an account.
• Appointment details, including preferred time, reason for visit, and any remarks you share.
• Clinical information you choose to provide, such as skin or hair concerns, medical history relevant to treatment, and photographs if you upload or share them for assessment.
• Technical data such as browser type, device, pages visited, and approximate location derived from IP address, used to keep the site secure and improve performance.

How we use your information

We use personal information to confirm bookings, send appointment-related messages (including OTP verification), deliver treatment, follow up on care, and respond to your queries.

We may also use aggregated, non-identifying information to improve our services, website content, and clinic operations. We do not sell your personal information.

Sharing and disclosure

Your information is shared only with people and systems that need it to provide care or operate the clinic: authorised clinicians and staff, payment or communication providers acting on our instructions, and professional advisers where required.

We may disclose information if the law requires it, or to protect the rights, safety, or property of MIGAKKI, our patients, or the public.

Data retention and security

Clinical and booking records are kept for as long as needed for your care and as required under applicable Indian medical and legal record-keeping rules. Website enquiry data is kept only as long as it is useful for follow-up or compliance.

We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and clinical record-keeping obligations. You may also opt out of non-essential marketing messages at any time.

To make a request, email support@migakki.com or write to us at 3, opposite Aurobindo College, MMTC Colony, Malviya Nagar, New Delhi, Delhi 110017
.

Cookies and similar technologies

The website may use cookies or similar storage to remember preferences, keep a session signed in, and understand how pages are used. You can control cookies through your browser settings. Some features may not work if cookies are disabled.

Updates

We may update this policy from time to time. The “last updated” date at the top of this page will change when we do. Continued use of the website after an update means you accept the revised policy.